1. What is Customs Clearance Service?

It refers to the work performed by a service company to complete customs procedures (customs clearance) for a customer's import or export shipment. In return, the service provider receives a service fee as agreed upon.

A professional and reputable customs clearance service will help ensure the fastest and smoothest customs clearance process, reducing costs and customs declaration procedures. Furthermore, a reliable customs service will help businesses minimize unnecessary expenses during customs declaration and import/export goods delivery. Therefore, a highly specialized customs clearance service company will bring many benefits to businesses, thereby reducing product costs and enhancing competitiveness in the market.

2. Types of Customs Services

In Vietnam, there are mainly two types of customs services:

- Customs brokerage: The consignor will write a letter of introduction to a unit or individual to handle the customs procedures on their behalf. In this case, the service provider's name (or legal entity's name) does not appear on the customs documents.

- Customs agent: This is a service company (individuals are not allowed to do this) that uses its own name and digital signature to declare, copy documents, and submit customs files, according to the agreement in the agency contract with the consignor.

3. Benefits of cooperating with a professional customs service provider

- You can have more peace of mind because the professional service provider handles most of the steps for you.

- Saves a considerable amount of time compared to having to learn the details from scratch. For newcomers, customs procedures can be quite complex. The service provider will handle everything for you and provide further guidance if needed.

- Avoid major risks and errors during customs procedures. When you're unfamiliar with the process, it's easy to incur extra costs and time. For example, if you transmit incorrect information or a declaration needs to be canceled, the rectification time can take several days, not to mention the possibility of fines or gratuities.

- Save overall costs: In many cases, due to distance, if the consignor is in Hanoi but has to travel to Hai Phong for customs procedures, the cost of accommodation and travel may exceed the service fee. Furthermore, this leads to intangible costs related to wasted effort, time, and opportunities.

For the fastest advice and support regarding customs services, please contact Viet A Logistics' customer service department. We will serve you quickly and efficiently.

Contact Us for Consultation
If you are interested in VIET A LOGISTICS' services, please contact our staff for more detailed information:

No. Department Name Phone Email
1 Nguyen Ba Huan Hanoi Office 0904632777 huan.nb@vietalogistics.com.vn
2 Mrs. Bui Hien Hai Phong Office 0906162105 hienbui@vietalogistics.com.vn